What data do we collect?
42matic S.à r.l. collects the following data:
- Personal identification information (your name, email address, etc..)
How do we collect your data?
You directly provide 42matic S.à r.l. with most of the data we collect. We collect data and process data when you:
- Sign-up online or leave your email address to receive our newsletter.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website, via your browser’s cookies or your IP-address.
- Use our contact form, email or phone number to contact us.
How will we use your data?
42matic S.à r.l. collects your data so that we can:
- administer our website an our applications,
- keep internal records,
- improve our products and services,
- analyse the user-friendliness and statistics of our website,
- provide you with content relevant to your location,
- email you with updates about our products or services,
- email you with special offers on other products and services we think you might like,
- send you statements, general business communications, or notifications according to the services that you have requested,
- provide third parties with general statistics about our visitors and traffic, but this information will not be used to identify any individual user.
If you agree, 42matic S.à r.l. will share your data with our partner companies so that they may offer you their products and services.
How do we store your data?
42matic S.à r.l. maintains a variety of physical, electronic, and procedural safeguards to protect the information that we collect. We use industry accepted procedures and systems to protect our data against unauthorized access to our systems. In addition, we use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Nevertheless bear in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure and therefore, we cannot guarantee the absolute security of your personal data. We urge you to take every precaution to protect your personal data when you are on the Internet.
We maintain your personal data so that it is as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. We encourage you to contact us in order help us keep our information current.
42matic S.à r.l. will keep your personal identification information for only so long as we need it to provide our services to you and fulfil the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
42matic S.à r.l. would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop 42matic S.à r.l. from contacting you for marketing purposes or giving your data to other members of the 42matic Group.
If you no longer wish to be contacted for marketing purposes, please use the unsubscribe link in the email you received.
What are your data protection rights?
42matic S.à r.l. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request 42matic S.à r.l. for copies of your personal data.
The right to rectification – You have the right to request that 42matic S.à r.l. correct any information you believe is inaccurate. You also have the right to request 42matic S.à r.l. to complete the information you believe is incomplete.
The right to erasure – You have the right to request that 42matic S.à r.l. erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that 42matic S.à r.l. restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to 42matic S.à r.l. processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that 42matic S.à r.l. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Call us at:
Or write to:
Cookies are text files placed on your computer to collect standard Internet log and visitors behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology’s.
For further information, visit “https://www.allaboutcookies.org/” (external link).
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – 42matic S.à r.l. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – 42matic S.à r.l. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 42matic S.à r.l. sometimes shares some limited aspects of this data with third parties for analytic purposes.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Call us at:
Or write to:
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that 42matic S.à r.l. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: “https://cnpd.public.lu/en.html” (external link).